Limited One-Year Warranty

Motawi tiles are warranted to the original consumer purchaser to be free from defects in material and workmanship for one (1) year from the date of installation. Where inspection by Motawi Tileworks, Inc. discloses any such defects occurring in normal usage within one year after installation Motawi will, at its election, repair or replace the product or make appropriate adjustment. Motawi is not liable for any direct or indirect costs associated with the repair or replacement of Motawi tile including removal, installation or reinstallation. Motawi tile should be inspected prior to installation and any defects must be reported at that time. Installation constitutes acceptance. Damage caused by inappropriate installation, accident, misuse, abuse, or improper maintenance is not covered by this warranty. Variations in color, shade, flow, grain, tonality, crazing, veining, and texture are inherent characteristics of Motawi tile and are not defects. Variations in facial dimensions and thickness will be allowed as per Motawi standards. No warranties are made against crazing, scratching or wear due to: improper installation—including improper alteration of the surface with sealers or grout, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents.To obtain warranty service, contact Motawi Tileworks, Inc. at 170 Enterprise Drive, Ann Arbor, MI 48103, call 734.213.0017 or contact us at

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY. SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitation on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province. Any action for breach of this warranty must be commenced within one (1) year from the time the defect occurs or should have been discovered. Some states do not allow such a limitation on the time in which to sue, so the limitation may not apply to you.