Motawi Tileworks, Inc. will replace or refund
the purchase price of any tile and/or frame proven to be defective. However,
we have no control over and are not responsible for the materials or method
used to install the tile, the skill of the installer, the type of maintenance,
usage or amount of traffic. We do not therefore, guarantee the tile against
chipping, cracking, spalling, discoloring, wearing, or scratching once
it has been installed. We assume no obligation beyond the purchase price
of products supplied by Motawi Tileworks, Inc. and assume no liability
for damages of any kind.
We encourage you to send your return appropriately
packaged via Insured UPS and Prepaid. This is for your protection as shipping
and handling charges are not refundable.